#Is anyone else’s XSX dashboard take 20-30 seconds to fully load in?
1 messages · Page 1 of 1 (latest)
Are you using the “full shutdown” / “energy saver” option?
Yes I am
Okay yea I stopped using that mode because it just takes sooo long for it to reconnect to the network after booting up and while it is connecting you can’t do anything useful
@real sinew, do you have any external USB drives connected to your console by any chance?
Yes I do
Try unplugging them before turning on your console and see if that improves things (just as a test). Once your console is booted up and you can navigate the dashboard and such, you can plug them back in.
I’ll try that
It’s still slow. Sometimes I still can’t do anything for like 10-15 seconds
But faster than with the drives connected?
Yeah seems a bit faster but still not what it used to be
Yeah, understood. We are putting out new releases every month, and likely within one of the last few releases, there's been changes that requires networking to be online and some initial back and forth with Xbox live to be completed before you can navigate the dashboard / friends list.
You will end up on the dashboard before the networking is fully done and online. Unplugging the USB drives reduced contention for networking to come up faster (it's something I'm working with the team on seeing how we can address it better, but it's a tough problem to solve for reasons I won't get into here 🙂 )
Good to know. Thanks a lot. And it’s actually very random which is weird. Sometimes it’ll load right away, like it used to be and sometimes it just takes like 10 or maybe 12 seconds to actually be able to do anything. I also have the expansion card by the way, I didn’t remove that though.
Also, just so you know, when the XSX first launched, a few months after that, my Xbox wouldn’t even connect to Xbox live at one point. The dashboard would load, and it would say connect to Xbox live, and it would just never connect. After a lot of troubleshooting, I had to ultimately add a Netgear automatic switch in between my Xbox and my modem in order for that problem to go away. It stopped happening after that but I don’t know if that was ever fixed since I still use the switch. I don’t know if that’s related but as you said, there’s some networking that definitely seems off.
Yeah, removing the expansion card wasn't necessary. It's the USB hard drives that can cause slower networking start up for some people.
I'm not too familiar with the other networking issues you were hitting shortly after launch, so hard for me to say if those are related or not unfortunately, but rest assured people are working on the longer networking at boot up when having USB hard drives attached at a bare minimum 🙂
Thanks