Absolutely nothing on my xbox is working, it's continuously disconnecting from the wifi even though the router is fine and working. And nothing will open or load.
#Nothing Working.
misty falcon
tawdry prawn
I'm assuming you unplugged your modem for 60 seconds then plugged it back in?
misty falcon
I'm assuming you unplugged your modem for 60 seconds then plugged it back in?
No, we haven't unplugged anything in the house, even the modem.
tawdry prawn
Okay. You need to unplug your modem for 60 seconds and hard reset it. Then try again
Your network had a hiccup
misty falcon
I'm not able to unplug the modem as that's what my parents said.
tawdry prawn
🤷♂️
Your only other option would be to hard wire your Xbox to your router/modem
Other than that reset the console and try to reconnect again
misty falcon
Which thing is it, the plug in on the modem
tawdry prawn
You would need to connect an Ethernet cable to your modem
I'm assuming your modem and router are combined into 1
misty falcon
Yea, it is
tawdry prawn
Okay. You need to insert an Ethernet cable into your Xbox and the other end into an Ethernet slot on your modem
misty falcon
What if I just click this button that says reset
tawdry prawn
What if I just click this button that says reset
You can do that. That was my original recommendation but your parents said not to do that?
misty falcon
It's 2am, they probably won't know 🤷♂️
tawdry prawn
You do you
misty falcon
Connecting to Bell 👍
tawdry prawn
Bell?