#files Xbox 1

1 messages · Page 1 of 1 (latest)

radiant oriole
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I can’t download community files, it says go to family>family members>permissions and we changed everything and it didn’t work.

dense tusk
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do you have a child account then?

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and have you checked your EA privay settings as well as your xbox privacy settings?

radiant oriole
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I’m 13,

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So where do I go @dense tusk

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Or really ea

dense tusk
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okay so you will need to ask the parent account in your family to change your settings

radiant oriole
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Everything is at 18+

dense tusk
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that may be correct and as nothing to do with the comminiuty sharing#

radiant oriole
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@dense tusk

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I’m on my parents account

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Mobile

dense tusk
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okay you need too to read the page its all on there and allow community content sharing

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all we can do is advise to read the page if your still stuck after that then ask your parents. We cant change them for you.

radiant oriole
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Or

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Wait, how do I get to accounts on mobile for family

dense tusk
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download the family settings appyou havent read the page have you?

radiant oriole
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I did

dense tusk
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its the frist thing on the page clearly you didnt

radiant oriole
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@dense tusk I do not see where to go for content restrictions, on mobile. I read the article. I’m stuck.

dense tusk
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have you downloaded the app

radiant oriole
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Yes

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I’m signed in

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On parent account

dense tusk
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then in that app you should be able to change your content settings to allow sharing with others. Other than that I no idea.

radiant oriole
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Can I send a picture @dense tusk

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@dense tusk

dense tusk
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no please stop taging me. I told you to read the page and if your still stuck talk to your parents

radiant oriole
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Like they know what to do 💀