# used to happen to me I didn't get any codes at all for a while account was down and I was told to contact Microsoft
# I think it was cause it was repetitive codes sent and I had to wait for like a few weeks you can try to contact Microsoft cause they told me the same
# I assume this is a 2 factor code so that will be sent to the email/phone number or app you have set up for your 2 factor. If your not getting the code then you need to look in the correct email.