#Xbox disconnecting randomly

1 messages · Page 1 of 1 (latest)

hard jay
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As the title says my Xbox randomly disconnects every hour on the hour, the second that hour mark hits I disconnect, it goes away sometimes for a long time and then comes back, but I have no idea how I get rid of it because it’s incredibly annoying, someone please help

hard jay
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☹️

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It’s usually around the 30 minute mark

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It’s never in the 10s, 20s, 40s or 50s

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Always around in the 30s

worldly wasp
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Where your xbox is connected

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does have enough airflow?

bold cosmos
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Disconnects as in the power goes off? Or the Internet connection goes off?
If it's the latter, I would say it's an issue with your internet provider or your router

hard jay
worldly wasp
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Seems is either your internet provider or router

bold cosmos
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If you're on WiFi, try connecting it via cable

hard jay
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Like it went away for ages but now it’s back

worldly wasp
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try using ethernet

hard jay
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I haven’t had the issue for a few months til I switched to my alt for overwatch

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And then my alt started disconnecting every hour

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And now my main is doing it again

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My internets good and rarely has problems so I don’t really think it’s that

bold cosmos
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Does it only happen with Overwatch? I'd assume it happens to the whole console, so your Overwatch alt would have nothing to do with it.

hard jay
bold cosmos
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It's definitely gotta be your Internet

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Whether it's your router or your Internet provider, that's something we can't possibly know here

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But I would try calling your provider or, as said before, try connecting to it via ethernet cable instead of WiFi

hard jay
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It’s confusing because when I first got my Xbox it never did it

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And I had the same internet as i do now

hard jay
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Like it’s not lengthy disconnections

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It’s just like a second disconnect

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But that second disconnect kicks me out the game and makes me lose my spot

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Or costs me a comp game

bold cosmos
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Routers can sometimes have hiccups, same with Internet connections.
Honestly this sounds like your Internet provider does something every hour, particularly since you mention it always happens at exactly the same time, and that small change is enough to kick you off the game

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They may have changed how they handle something

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I would call them and explain your problem

hard jay
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One day it’ll disconnect every hour at the 32nd minute for example

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Then the next day it disconnects at say the 35th minute every hour

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Sometimes it doesn’t even do it for a few hours then randomly starts

orchid shoal
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so it is random then andd not at the same time at all

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i would definitely use ethernet.

hard jay
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It’s consistent for a while

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Then randomly stops for a few months

orchid shoal
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yeah so that would literally be random thats isnt constant at all like you said

hard jay
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Ya

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Like my main stopped doing it but when I switched to my alt and then back to my main it started doing it again

hard jay
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I noticed a “fix” is appearing offline

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It’s not a complete fix it’s temporary, it stops it from happening for a few hours and then it happens again

orchid shoal
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did you try with ethernet cable

hard jay
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My Xbox is upstairs

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Not easy

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A static ip is supposedly a fix aswell

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But idk how to do static IPs lol

orchid shoal
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Unlikley thats likley the iossue if the router is on a other floor. You can get a power line this will let you use your power sockets for your connection.

hard jay
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My dad said there’s something that’s similar to an Ethernet cable somewhere and he’s gonna try look for it

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Hopefully that works

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If not then I’ll try a static ip, most things I’ve seen on the internet say about a static ip but like I said idk how to do those

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Annoying how it wasn’t doing it for a while but as soon as I start using my alt it starts again

orchid shoal
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a static ip is not going to make your connection better,

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anyhow we all told you yesterday what you need to do a wired connection

hard jay
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Sometimes if I’m away from my Xbox for a few days or so because of holiday it stops doing it when I come back

orchid shoal
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Because this how wireless connections are, You keep posting but we told you what to do 24 hours ago.

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Go buy a network power line or look that up if you dont know what that is.

minor tulip
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Do not set a static ip. Those are used in very specific scenarios where you are specifically told to do it by your network manager. This is not one of those situations.