i am trying to recover my account now it is telling that it need I'd of my xbox

[iron oasis]

It saying I'd is invalid but I gave my real id

@lusty cedar

[still pilot]

Please state the following clearly if you are seeking support:

1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
2. What troubleshooting have you tried? Please list everything you have attempted.
3. Have you researched your issue on the internet? If so, what results have you seen and tried?
4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

[vestal siren]

https://support.xbox.com/en-US/help/hardware-network/warranty-service/find-xbox-one-kinect-serial-number

if its saying its wrong you likley entered the wrong number.

[iron oasis]

I am putting my I'd it saying invalid

No all are correct

I have tried 10 time

[vestal siren]

okay then you need to contact support no one here can help you recover your account.

[iron oasis]

So how can I recover

Easy

[vestal siren]

by entering in the right information or contacting support https://support.xbox.com/contact-us

[iron oasis]

This doesn't help

Me

[vestal siren]

no one here can recover the account for you or tell you your xbox live device id.

[iron oasis]

I can see the live id

I am putting but saying invalid

0fef9ab7.e3199474660de727.32952doc.01

Is this the I'd

Hello

@vestal siren

[vestal siren]

I dont think that's right read the page but if it is right and isnt working contact support. I all ready said no one here can help you recover you account