#Xbox not loading

1 messages · Page 1 of 1 (latest)

merry ember
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I switch my xbox on using the power button and it lights up for a few seconds. But then proceeds to switch off without me touching anything.

steady berry
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Have you tried, unplugging it from behind the console for 30 seconds, plugging it in and then turning it on while pressing sync

merry ember
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unplugging the plug?

steady berry
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You vould do that

merry ember
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what do you mean pressing the sync button?

steady berry
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Turn the console on and then press the sync button

merry ember
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i did i spammed the sync button and it has worked

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thank you

steady berry
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No problem, If it comes up with troubleshoot, there should be a continue to xbox button

merry ember
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it has come up with an update to start

steady berry
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Try that

merry ember
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i have done i will tell you if it goes well

steady berry
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Ok

merry ember
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it has done it again

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i think the update is the problem whenever it gets close to finishing it just shuts off and does it again

steady berry
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I would reccomend reaching out to someone on Xbox Support https://support.xbox.com/contact-us/ they have a live chat option which is 24/7 or a Call Option where they could diagnose you issue over the phone

merry ember
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it is too complicated