#Account help

1 messages · Page 1 of 1 (latest)

dusky cloud
#

My xbox account has been saying I need to complete 2fa to login in when it never used to, and it won’t let me login to my accounts email on Microsoft because it’s saying I need a verification code from another email but I don’t know what that email is, so now I’m randomly locked out of both my microsoft account and my xbox account. When i try to complete the account recovery it says i haven’t provided enough information but i’m providing all the correct details including card info, location, gamertag, past passwords, etc. I don’t know what else to do ?