#Can’t Redeem my $5 Xbox Gift Card

1 messages · Page 1 of 1 (latest)

round swift
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So it says you need 4,650 rewards points to redeem the $5 xbox gift card but I have tried multiple times and it won’t work, have checked email for the receipt and haven’t gotten that either.

untold coral
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The $5 should be added to your account balance automatically.

round swift
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How can I check my account balance? and I still have 4,883 points when it should only be 233.

untold coral
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If the points haven't been deducted then they haven't been spent on the gift card.

round swift
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I see

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I’ll try that now, to be continued.

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I still see no way to purchase something with the points.

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@untold coral

untold coral
round swift
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Thank you, I was able to redeem my gift card!