#Xbox one works fine but the screen darkens and has no display

1 messages · Page 1 of 1 (latest)

frigid tulip
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My xbox one s works fine but when its turned on and HDMI is selected on the TV the screen darkens like it would when somethings connected but im not getting any picture.. i had a popup a few minutes ago saying “Something went wrong with your xbox” with 2 options but now its a blank screen

frigid tulip
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Ok its on and needs rebooted

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Apparently something went wrong

kind lark
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You asked this yesterday

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oh and today already

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maybe if you come back tomorrow the answer will be different.

frigid tulip
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I literally said i sorted it but its stuck on the troubleshooting page no need to be snarky

kind lark
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yes okay, but you asked the question yesterday and we advised you it needs to be repaired. You also posted this earlier today you can keep things in one place. Did you call your repair shop like you said because thats what you need to do. Microsoft do not repair the xbox one anymore

frigid tulip
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I did and they’re as lost on it as i am

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Right now displays fixed and sorted but its giving error E102

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I’ve rebooted and restarted etc but it says preparing console and then back into E102

kind lark
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yes and this is a hardware failure error

frigid tulip
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So there’s nothing to fix it?

kind lark
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It needs to be repaired or replaced.

frigid tulip
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What would it roughly cost to repair something like that

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Tech shops here have a bit of a markup for older consoles

kind lark
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you are just asking the same questions we had this exact same convo yesterday

frigid tulip
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You said it needs repaired i just want to know roughly what something that would cost

kind lark
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Price varrys Microsoft do not service the xbox one anymore so you will need to get a store locally if they can not fix it then it needs replacing

frigid tulip
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If all else fails i will replace it as its about 7 years old

kind lark
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You asked how much it costs yesterday it was i was meaning.