#I bought xbox gamepass

1 messages · Page 1 of 1 (latest)

native sequoia
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I bought xbox gamepass but gamepass is not assigned to my account

tawny pasture
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Which version of game pass did u buy?

native sequoia
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Xbox Game Pass Core

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3 months

quaint notch
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thats why your on PC

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you need gamepass PC for PC Core is for xbox and only really gives you accesss to online for console and 25 games

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If you buy a month of PC gamepass from the Microsoft store it will convert the 3 months of core into PC gamepass at RRP.

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Or you can submit a refund request for the core you brought

native sequoia
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Is the package I bought now only valid for the console?

quaint notch
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yes

native sequoia
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Can't I use it for computer?

quaint notch
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i explained it in detail and confrimed your question. Rephasing your question is not going to give a differnt answer

native sequoia
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If I request a refund, how many days will it take for the money to be in the account?

quaint notch
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🤷‍♀️

native sequoia
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How can I request a refund?

quaint notch
native sequoia
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I just contacted support on the site and the guy told me that it can be used on a computer.

quaint notch
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no you didnt

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Microsoft would not tell you core can be used on PC

trail reef
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Game pass comes in the following versions:

tawny pasture
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Pc dont need a subscription for online play only consoles do

trail reef
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  1. Core - this is console only
  2. Console - this is console only
  3. PC - this is for windows-based PCs
  4. Ultimate - this is for console, Windows PCs, and other things via cloud gaming
quaint notch
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well you can use core on PC but only for Xbox play anywhere titles and Core only gives you 25 games in total so not many only a small amount of those are play anywhere. Anyhow you want PC gamepass for PC

native sequoia
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Can you convert the plan I bought on a PC?

quaint notch
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again i already covered this

native sequoia
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?

quaint notch
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thats why your on PC
[19:32]
you need gamepass PC for PC Core is for xbox and only really gives you accesss to online for console and 25 games
[19:32]
If you buy a month of PC gamepass from the Microsoft store it will convert the 3 months of core into PC gamepass at RRP.
[19:33]
Or you can submit a refund request for the core you brought

native sequoia
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I am Turkish, my English is not very good, I cannot understand it very well, the translation does not show it clearly, can you be a little more descriptive?

trail reef
native sequoia
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I have a windows computer

quaint notch
trail reef
native sequoia
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pc

trail reef
native sequoia
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ı dont know

quaint notch
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buy a month of PC gamepass and go enjoy

native sequoia
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free ?

quaint notch
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no

native sequoia
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ben aboneliği iptal ettim haberiniz olsun

quaint notch
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no here is going too reply to you in Turkish #rule2 We helped you as much as we can. If you dont understand then use Google tranlate or go onto the xbox support website where the support pages are in turkish.

native sequoia
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ok

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I have requested a refund. When the money arrives, I will buy the computer again. I wonder when I will receive the money.

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Where can I see if a refund request has been made?

quaint notch
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all the details will be on the refund request you just made they normally email you

native sequoia
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I did not receive any information by e-mail.

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it just arrived ok

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A Microsoft Store refund has been processed for Xbox Game Pass Core
Per your request, we have canceled your Xbox Game Pass Core subscription and issued a refund of TRY 199.99 for MasterCard **4392.

Sign in to your Microsoft account to manage your subscriptions, including changing your payment method or canceling a subscription to avoid future charges.

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but the money did not come to my account