Currently trying to do a Series X system update, but it keeps saying there's a problem. Wifi works and is connected well. The Xbox support page didn't really show me anything to what might cause this. So I can't play online on anything, locked out of using internet.
#Update softlock
fossil chasm
left micaBOT
Please state the following clearly if you are seeking support:
- What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried? Please list everything you have attempted.
- Have you researched your issue on the internet? If so, what results have you seen and tried?
- If no to 2 and/or 3, please start there.
If you do not provide answers to all of these questions, you are not likely to receive a response.
stable roost
Listing some of the specifics requested above, like specifically what is the current OS version you are on, what is the error code shown along with "there's a problem", and what you've tried, will make it much easier to try and help you @fossil chasm
fossil chasm
Alright give me a minute, there's three codes. This would be easier if I could share a photo
Alright first the update says 2% with the bar 1/3 the way full, and then it goes to a screen that says "There was a problem with the update" err code: 0x80072EFE 0x00000000 0x9FFF0004
OS is 10.0.25398.1762
And I've tried every piece of troubleshooting on Xbox support related to the err code above, which wasn't much
stable roost
And I've tried every piece of troubleshooting on Xbox support related to the err...
Have you tried rebooting your modem / router?
Because that error is indicating your network connection is getting closed after it starts downloading
fossil chasm
It's a college wifi system, but even then I've tried hotspot