#problem

1 messages · Page 1 of 1 (latest)

fierce lance
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I have a problem with the controller, it doesn't light up and the button flashes only if I hold it down, what should I do?

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Pllzzz??

ripe pike
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Try to re sync it and if not may need to send it in if it is under warranty not sure what else to do

fierce lance
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...

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Not work bro

ripe pike
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well then not sure what to do may be why no one responded

fierce lance
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Ok

eager kiln
fierce lance
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Yes

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Toshiba

eager kiln
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brand doesn't matter

fierce lance
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Plz Tell me

eager kiln
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ok, then try this:
Press and hold the power button on your console for 10 seconds so it fully powers off. Wait 10 more seconds, then turn it back on, and try turning on your controller again

fierce lance
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Wait

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basically restart it

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Not work

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:((

eager kiln
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did you see the boot screen of your console when you did it?

fierce lance
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Yes

eager kiln
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Then if you're still seeing problems, either the batteries you grabbed were not fresh batteries, or your controller has other problems. Does it work if you plug it in via USB?

ripe pike
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I forgot to say something about USB nice call on that

fierce lance
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connected it to a usb cable, now it lights up normally but it still doesn't light up

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still not connecting

eager kiln
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Does it stay lit up and flashing at least for longer than while holding it?

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or does the light immediately turn off?

fierce lance
fierce lance
eager kiln
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So your batteries were bad, which is why it was shutting off immediately. You should try pairing again now while it's connected via USB. Press the sync button on the controller and then press the sync button on the console

fierce lance
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Wait please

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I tried this and after 10 seconds it vibrates and turns off

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@eager kiln

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sorry for the ping

eager kiln
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I reply when I can, I'm working right now

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If you are this impatient, contact support

fierce lance
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Sorry

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I will wait