#Error code: 0x87e1000c

1 messages · Page 1 of 1 (latest)

buoyant gale
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i’ve checked everywhere but i can’t find anything that’s worked for me, i don’t wanna factory reset because i have accounts on here of which idk the password to

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^it says i have it installed but when i try to launch it, it doesn’t work and error codes me

humble portal
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That error code is associated with a game not starting correctly or took too long just uninstall the game or app, restart your Xbox and then reinstall and try again

buoyant gale
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i can’t reinstall it, it says it’s installed but it will not let me uninstall it

lilac marten
buoyant gale
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i said, “accounts” i don’t want to remove because they have data that’s important to me.

lilac marten
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Well factory reset sounds like the right next step if “game won’t let me uninstall it”

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And yes that means you’ll have to figure out what your password is.

buoyant gale
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ahhh dang