#Xbox crashing constantly

1 messages · Page 1 of 1 (latest)

brazen perch
#

Every time I try to play a game I crash within the first 5-10 minutes. I’ve tried restarting and hard restarting multiple times, reinstalled the games and can’t even play small games like roblox, do you guys have any solutions or will I have to take this in to get it fixed? (Series X)

ocean leaf
#

Have you tried a factory reset? Somewhere in the options menu this is something you can do. There's an option to also erase the games, OR to keep the games but erase all the settings.

plucky bough
#

This sounds like a hardware issue, call into Microsoft if you have a warranty and get a replacement if Solars idea doesn't work.

#

It happened to me and I had to do that.

ocean leaf
#

It may well be hardware, but there's just that one thing you can try before sending it in. Nobody wants to send it in if they don't have to.

plucky bough
#

I hear that man it sucked waiting 2 weeks for mine back

ocean leaf
#

With mine, the problems that were solved by a factory reset seemed pretty bad, so I have some faith in it working. 🙂

brazen perch
#

Or did you keep your games installed

ocean leaf
queen remnant
#

Are you an xbox insider ?

#

@brazen perch

brazen perch
#

I have the app yeah?

#

Does that affect it?

queen remnant
#

Yep i think ( it has the same issue in july ) and many insider are reporting an issue with the current update released 1 day ago.

#

( i have the same issue too )

queen remnant
brazen perch
#

I’ll check it out later once I get home, thank you guys so much for your help btw it means a lot

queen remnant
#

No problem

#

❤️

brazen perch
#

Still crashing but found out that it’s whenever I travel so far in a game it will crash