Hey there! Today I logged into my account and found out purchases I haven't made. I requested a refund and it was instantly denied. How can I proceed?
#Refund Instantly Denied
quiet spindle
spark wyvern
Did the money get deducted from ur bank accnt?
wintry egret
if the refund as been declined then that's the case all you can do is read the reason in the email or reply back to it
quiet spindle
Did the money get deducted from ur bank accnt?
Yes
wintry egret
Declined refund means that decllined
quiet spindle
if the refund as been declined then that's the case all you can do is read the r...
I got no email
quiet spindle
Declined refund means that decllined
It was denied on the refund statos, not email or anything
quiet spindle
Oh then u cant do anything just talk to support if u can
Yes, they sent me to manually ask for a refund
wintry egret
and its been declined
If you didnt not make the purchase then change your password and dont share your account info
quiet spindle
Yeah my account is not the problem but the money
wintry egret
right but you said you did not buy the item so your password is compromised change it
winged gulch
Hey there! Today I logged into my account and found out purchases I haven't made...
Contact support, Call in and tell thm whats going on and they will most likely be able to help you out.
https://support.xbox.com/en-US/contact-us
spark wyvern
it could maybe be smoene in ur family cause once my brother bought something with the cc and i thought i was hacked
quiet spindle
Thanks guys