#my Xbox won’t find my wireless internet anymore

1 messages · Page 1 of 1 (latest)

vestal hamlet
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I’ve been using the same internet for a few years and I recently logged onto my xbox and I was disconnected from xbox live. When I went to connect to the internet, I could not see any wireless networks. I tried typing in the SSID, but I get a message about security protocols. Does anyone know what to do?

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Also I have already tries resetting both my router and my Xbox.

raven remnant
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Try: Settings > General > Network settings > Advanced Settings > Alternate MAC Address and selecting "Clear" > Reboot

vestal hamlet
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I’ll try that now

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That did not work but thank you for the suggestion

raven remnant
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You can also try a hard reset and then unplug the console for a few seconds. Plug it back in.