#xbox elite series 2

1 messages · Page 1 of 1 (latest)

waxen shore
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My elite series 2 controller turns on and the Xbox light lights up like it’s on but the buttons don’t register on my Xbox but my old one does

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Please help if can

silent inlet
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Have you tried to pair the controller again? To ensure its paired to that Xbox and not another one or a PC?

waxen shore
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Ye I tried to pair it the Xbox so many times

silent inlet
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Try the controller on another device such a PC or phone to see if the buttons register there. If not then ti might be worn out.

waxen shore
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It’s basically brand new how do I connect it to my phone

silent inlet
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You can pair it using bluetooth. Go to the bluetooth menu on your phone. Then put the controller into pairing mode.

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If its new you can also try to update the firmware on the controller using the Xbox Accessories App.

waxen shore
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I can’t because the buttons don’t work so I can’t get to it I will try connect it to my phone

silent inlet
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Another thing you can try it using the included USB cable to connect it directly to the console. Update the firmware then try wireless again.

waxen shore
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It connected to my phone and I tried it with a cable

silent inlet
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Does it work on your phone or via cable?