not pre ordering after i changed card info

[thorn tendon]

So im trying to pre order a game(mk1) and after i changed the payment info i get the something went wrong error can i fix it

[west venture]

u used credit card right?

[thorn tendon]

Yup

[west venture]

Yes so it happened to me to, you just have to call your bank and check if interntional payment option is enabled

If it is not then you cant preorder

[thorn tendon]

Oh i see

I was thinking of canceling my pre order and then pre ordering again

[west venture]

You can try that but nothing will happen

[thorn tendon]

And if the international option is disabled can i ask the bank to enable it?

[west venture]

Yes

[thorn tendon]

Sweet but uh how do i cancel a pre order

[west venture]

wait what?

was the money credited from your cc?

[thorn tendon]

I think not

[west venture]

Than the preorder didnt even happen because the error was shown

It didnt preorder so you dont need to cancel it

[thorn tendon]

Ya no it wasn’t

[west venture]

its already canceled

[thorn tendon]

Ya ur right i have to update the info but the issue is happening after i am

Like I updated it but after i try to it thats when the issue happens

[west venture]

exactly just call your bank and ask if the new cc has international payment enabled

[thorn tendon]

Alr but what if it’s enabled and it still not working

Il call them later on cuz i cant rn

[west venture]

i dont know about that. its mostly the international payment disabled.

[thorn tendon]

Alr il try ur suggestion in a bit When i can

Thanks for the help

[west venture]

kk