Backwards Compatability Issues | XBOX | Page 1

sinful hearth Sep 1, 2023, 2:14 PM

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Any time I'm currently trying to open up my Xbox One and play any sort of backwards compatible games I'm unable to do so for a variety of different reasons. Ranging from no accounts showing up as well as it saying my Xbox 360 doesn't have internet but my Xbox one is connected through ethernet and everything else works excellently on my Xbox One.

unborn hazel Sep 1, 2023, 2:20 PM

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I would check your account config

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Could you describe how it isn’t opening? Is it giving an error code?

unkempt kraken Sep 1, 2023, 2:22 PM

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Maybe it’s just not back compat
Had a similar issue with nfs rivals for 360
Thought the disk was scratched but it’s just not compatable

unborn hazel Sep 1, 2023, 2:23 PM

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This would help to describe what game too

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@sinful hearth

sinful hearth Sep 1, 2023, 2:23 PM

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I mean it's any game

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Let me launch one up rq I'll start with the classic puzzle quest

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Starts with a loading screen saying getting your Xbox 360 info

unborn hazel Sep 1, 2023, 2:26 PM

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So you are able to load into the game

sinful hearth Sep 1, 2023, 2:26 PM

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Then none of my profiles are up so I have to try downloading them

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Then checking network status

unborn hazel Sep 1, 2023, 2:27 PM

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You might need to sign in

sinful hearth Sep 1, 2023, 2:27 PM

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Then after that it says can't connect to Xbox Live select test connection to troubleshoot your connection

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Everything else on my Xbox works perfectly fine.

unkempt kraken Sep 1, 2023, 2:28 PM

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Have you tried restarting the Xbox

sinful hearth Sep 1, 2023, 2:28 PM

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Multiple times

unkempt kraken Sep 1, 2023, 2:28 PM

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Hmmmm

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Try restarting your internet router

sinful hearth Sep 1, 2023, 2:29 PM

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I've tried thar too.

unkempt kraken Sep 1, 2023, 2:30 PM

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Does the game need you to play online with others

sinful hearth Sep 1, 2023, 2:30 PM

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No but i cant even sign into my profile to get my progress I have

unkempt kraken Sep 1, 2023, 2:30 PM

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Try actually selecting test connection

sinful hearth Sep 1, 2023, 2:30 PM

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It brings me to the xbox one network screen

unkempt kraken Sep 1, 2023, 2:31 PM

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Leave your internet and rejoin? Idk what else if that doesn’t work

sinful hearth Sep 1, 2023, 2:31 PM

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Cus I mean like I said I'm even on an ethernet connection

unkempt kraken Sep 1, 2023, 2:31 PM

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Maybe it’s your Ethernet cable

sinful hearth Sep 1, 2023, 2:32 PM

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Works perfectly fine for anything xbox one though

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The only issue I have with my console is backwards compatability.

unkempt kraken Sep 1, 2023, 2:32 PM

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At this point just go to official support

sinful hearth Sep 1, 2023, 2:32 PM

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They didn't help me either.

unkempt kraken Sep 1, 2023, 2:32 PM

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Then I don’t know

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Sorry bout that

sinful hearth Sep 1, 2023, 2:33 PM

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In fact I've gotten about as much out of official support then out of you

unkempt kraken Sep 1, 2023, 2:33 PM

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All right relax

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It’ll probably work itself out

#Backwards Compatability Issues