gamepass

[dawn plover]

I gave my friend a gamepass code, and it redeemed, but he’s not able to access gamepass And it doesn’t say it next to his name!!

[twin hedge]

Did he restart his console and does his region have game pass availability

[dawn plover]

Yes, and yes

[twin hedge]

It may not update right away. He could check if he could download firewatch or something small on game pass

He could also check on game pass app mobile. Im assuming ur friend is using console correct?

[dawn plover]

Yes, he isn’t allowed to have the app but when he goes to Install Anything on game pass it says join ultimate

@twin hedge

[twin hedge]

Double check if his location is set for the correct region

Does he live in ur region?

[dawn plover]

Yes, all under US

@twin hedge

[twin hedge]

U dont need to tag me here

[dawn plover]

Mb

[twin hedge]

Well when did he redeem it?

[dawn plover]

Like 1:15

30 mins ago

Possibly earlier

[twin hedge]

Try to restart in 15 minutes. Maybe it takes time for it to update

Idk 4 sure.

[dawn plover]

Restart the Xbox?

[twin hedge]

Yeah and gp app mobile.

[dawn plover]

Doesn’t have the app

[twin hedge]

He could download it

[dawn plover]

Nah hes not allowed to know his pw

[twin hedge]

If it doesnt work contact official xbox support.

[dawn plover]

I tried to, but they gave me the typical corporate f### answer

[twin hedge]

U should not contact them he should.

[dawn plover]

He can’t tho

He doesn’t have access to his account

[twin hedge]

Then how did he use ur game pass code if he doesnt have access to his acct