#Xbox One S controller need help

1 messages · Page 1 of 1 (latest)

fringe scroll
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when i turn on my controller it goes into pairing mode but when i pair it, it refuses to pair. after this intial turn on if i do so again it the light is slowly flashing and refuses to go into pairing mode

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i searched online and havent been able to find any support tickets with a similar issue

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if you have any insight at all it would be appreciated

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if i cant resolve this issue i might have to buy a new xbox controller

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which i really do not have the funds for rn

lyric parrot
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im trying to pair it to an xbox one s

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it has been previously paired

lyric parrot
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Okay, plug your controller in with a USB instead of trying to pair it wirelessly

fringe scroll
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just 5 mins ago it was fine

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lyric parrot
fringe scroll
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its on a usb-c plugged into the back of the box

lyric parrot
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@fringe scroll you can’t do the wireless pair mode without a batteries

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so then do i need batteries to fix the issue of it being stuck in wireless pairing mode

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?

lyric parrot
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It’s possible that your wire doesn’t support data transfer and instead is only for charging…

fringe scroll
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nope that couldnt be the case because i was using the wire to play fortnite just fine

lyric parrot
fringe scroll
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it could be damaged or dirty

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tmrw ill stop by the staples down the street and see if they have the battery pack orherwise ill just get regular batteries and get back to you on the matter

lyric parrot
# fringe scroll it could be damaged or dirty

Okay cool no problem if you have any questions just @lyric parrot me okay and I’ll get back to you ASAP, but if your controller is really old (as long as it’s in good condition and doesn’t need replacing) the next time you have it connected see if it needs any updates in the Xbox accessories app to make sure it is still supported as much as possible

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👍