#PLEASE HELP ME!

1 messages · Page 1 of 1 (latest)

ornate sparrow
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Someone hacked my account and is now spending money on my girlfriends credit card i need help! i done tried contacting support and can’t get to a live chat! please help me!

brittle coyote
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She should immediately contact the credit card company and tell them to cancel and block these transactions.
For your account, try recover it using any of the backup options. If you can't get in at all, you need to contact support.
https://support.xbox.com/contact-us

ornate sparrow
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okay thanks they got into my outlook account and changed my backup email, they took my 2 factor authentication app off the outlook and they took the phone number off the account too and put all of there own stuff. idk i been freaking out

brittle coyote
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There's unfortunately nothing else we can do for you here. Reach out to the Support and they'll see what they can do. Fingers crossed!

ornate sparrow
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well i can’t get to support without logging in but i can’t login without the account

brittle coyote
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You don't need to be signed in in order to contact them