#dpad

1 messages · Page 1 of 1 (latest)

tall wraith
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How do I fix a sticky d-pad without taking it apart, I don't trust myself enough to do it I'm afraid I will break it. Because I'm not good with this stuff. I accidentally poured a smoothie, not much of it but I accidentally poured some on it I just want some help please I might even have to get my friend to help in real life

west kernel
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Is it the D-Pad or the Joysticks?

tall wraith
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The d-pad

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Just the d-pad

west kernel
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You tested it in the controller application?

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presumably

tall wraith
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I don't need to cuz I know, every time I click down on d-pad it always scrolls down without me touching

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I can't even do anything with it happening

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So this is my only controller

west kernel
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Alright just needed to double check

tall wraith
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I'm not smart with computers so I need help

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I don't want to take it apart

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Because I don't trust myself

west kernel
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So it would seem that something in your controller is causing it to keep thinking you are holding down on the D-Pad. If you don't trust yourself to take apart your controller there are other ways to get help with that. There are professional people who take apart controllers with care. I'm not the greatest with fixing things but I would maybe try updating it and seeing if that helps. If you spilled smoothie on it some of it could've gotten inside which is causing the malfunction. Josling it around could help too.

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Is it just the down button? Or does it do the same with the other directions?

tall wraith
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Down button

west kernel
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So yeah I assume there is something under the case

lean leaf
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We do not tell people to disassemble their devices here. It is against the rules.

west kernel
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oh my bad

lean leaf
west kernel
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yeah i was gonna say that

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as a last resort

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😔

tall wraith
west kernel
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At least I think

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Normally it comes on the reciept

tall wraith
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I live in a poor family so I don't have much money to spare for video games

west kernel
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Sometimes the cashier will ask you for extended warrenty

west kernel
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so you should have time

tall wraith
west kernel
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Could you lemme know the model of the controlelr

tall wraith
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I got it at my Walmart

west kernel
tall wraith
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The Xbox series x came with a controller

west kernel
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oops

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habit

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anyways :)

tall wraith
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So I can claim the warranty even though I bought the Xbox

west kernel
west kernel
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The one that came with the console?

tall wraith
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Yeah series X why?

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Yeah yeah yeah

west kernel
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The warranty is the same on the console and the controller

tall wraith
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So no worries?

west kernel
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Yeah it'll be a year

tall wraith
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My friend is having me put tiny drops of alcohol in the crevices to see if that helps

west kernel
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12-month warranty

tall wraith
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Every 10 minutes

west kernel
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yep. dang you really can tell I work at a Walmart

tall wraith
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Would that help? What I'm doing

west kernel
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The warranty only covers accidental damages or faults

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At least I believe that is it

tall wraith
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I hope this doesn't sound like a stupid question but when I claim the warranty Am I able to choose a different color

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I've been stuck with black and white for a long time

tall wraith
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I'll stop then

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I think I have another controller somewhere but that has stick drift

west kernel
tall wraith
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Is there a way to fix stick drift

west kernel
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Honestly none I can talk here

tall wraith
tall wraith
west kernel
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Black and White not bad colours

tall wraith
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Is that a forbidden rule or something

west kernel
tall wraith
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There's no external way to fix it?

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I'm not asking for disassembly

west kernel
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I'm not sure if updating the controller will help in the Xbox Accessories application

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But it's worth a try

tall wraith
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I don't understand how an Xbox controller update would help a smoothie spill

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Could you help me understand that, I'm not trying to sound rude I just don't understand

west kernel
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Everything is mostly mechanical so it's the inner workings at play when they get faulty

tall wraith
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Do the gears shift in there when you upgrade it

west kernel
tall wraith
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But how does that work

west kernel
tall wraith
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I understand that but how does that fix a smoothie spill

west kernel
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The one way to fix stick drift that I can say here is to just not use that controller for a while (6-8 months)

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worked for one of my controllers

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I'm not entirely sure if I helped but I hope something was useful. The safest path you would want to choose is the warranty path

tall wraith
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My mom probably doesn't give 2 craps if my controller doesn't work

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I may not have the receipt but I have the box, for the controller would that work

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I think

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@west kernel

west kernel
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honestly it might

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but im not sure

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do you still have all the stuff that was in the box

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like any papers?

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okay the box has the SN on it

tall wraith
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I have the Xbox series x box

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Not the controller box

west kernel
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Do you see a white rounded corner rectangle on it?

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there should be a barcode and the SN

tall wraith
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Wdym

west kernel
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it'll be on the bottom of the box

tall wraith
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Is that on the outside of the box

west kernel
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bottom

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oh well this one is talking about the controller itself

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oh perfect it lets you check it there

west kernel
tall wraith
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So I can get a free one mailed to me if I'm eligible

west kernel
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yeah

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just give it a check and see

tall wraith
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How do I register a controller

west kernel
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it tells you on the webpage.

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forgot i can't send images

tall wraith
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I got bad news

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I can claim the warranty on the Xbox but not the controller apparently

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By one day

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So ig I'll just let my friend fix it