Hello, I have an issue on my series s where I seem to be missing 102gb of storage.
Now I recognise that the OS is installed and that brings the 512gb storage to 364. Fine.
But my console has 243.6gb of games and apps installed, no captures or shrinkable/left over games. Yet it's telling me I've used 345.6gb worth of storage. When I go to uninstall literally everything on the internal storage it only says that I have 243.6 worth of things I have installed.
Please. Where is my missing 102gb of storage
#missing storage.
sweet plank
glossy fox
Have you used Dev Mode by any chance? That reserves "hidden" storage and won't show in your storage settings.
sweet plank
I might have, how would I go about undoing that?
As it turns out no
I've not had it in dev mode
glossy fox
That's odd. Are there any other users on the system that might still have saved captures etc.? They won't show when you're signed in to your profile.
sweet plank
No It's just the one account
trail hatch
do u have any dlc installed?
glossy fox
Really weird. This was a new console you set up by yourself?
If nothing helps and you can't figure the source out, I'd suggest a full factory reset. All your saves are automatically stored in the cloud so you won't lose anything.
sweet plank
do u have any dlc installed?
Yes not many, but those dlcs are included in the 243gb that's being used
trail hatch
system updates?
sweet plank
Really weird. This was a new console you set up by yourself?
If nothing helps an...
Yeah brand new set up by me, I've already factory reset it before when encountering this issue but encountered the same issue once I reinstalled my games.
sweet plank
system updates?
Included in the 243gb
glossy fox
Yeah brand new set up by me, I've already factory reset it before when encounter...
Did you do a full factory reset or the "keep games & apps option"?
sweet plank
Full reset
trail hatch
well try keep games and apps option
also if ur games arent series x/s optimized games i advise u to use a external storage for those
glossy fox
well try keep games and apps option
I doubt that'll do anything. Full reset was the right way to go
sweet plank
Guys. Its solve
trail hatch
what was the cause?
sweet plank
Games obviously have a reserved space right, so as it turns out if you move games from your internal storage to external storage the reserved space remains taken up on the internal storage.
sweet plank
If you look at the games stored on your external it states that the reserved space is also saved to the external drive.
Maybe an oversight by Microsoft.
glossy fox
If you copy games to an external drive it will be saved on both. Use the "move" option to transfer it over and keep it on one device only.
sweet plank
Never copied a game, only ever moved.
glossy fox
Games on external drives can also have DLC on internal storage. This is inteded as well. You can sort everything to your needs
trail hatch
keep only optimized games on internal and everything else on external
sweet plank
It's just silly how it states that the reserved space is also taken up on the external.
sweet plank
keep only optimized games on internal and everything else on external
Yeah I do usually
glossy fox
Glad your problem is solved though. Enjoy playing!
trail hatch
especially on a series s u dont have much space 2 work with
sweet plank
Glad your problem is solved though. Enjoy playing!
Thank you for your help!
trail hatch
have fun
sweet plank
Series s storage is a right scam. Anyways thanks for your help!
trail hatch
expansion cards wont get cheaper any time soon
trail hatch
Series s storage is a right scam. Anyways thanks for your help!
or trade up for 1tb series s