Hello everyone,
I purchased an Elite Series 2 yesterday and am loving it so far. The only problem I'm having is for the life of me, I can't remove the "+" D-Pad from the case; it's really in there.
I've tried pulling it out, and actually tore some skin from just under my finger nails (yes, plural). I tried leveraging it with a simple toothpick but couldn't get it in. I then tried using an extremely strong magnet that I use to remove spark plugs stuck in a car, and that magnet was incapable of lifting it out!
I've read tweezers could work, but mine are metal and I don't want to accidentally scratch the D-Pad. I could try using the Thumb Stick Adjustment Tool, I saw an employee at Best Buy do so before, but he did damage the case by doing so.
So, how exactly does one safely remove the D-Pad from the Carrying Case? Without damaging either?