#The Xbox One X capture app no longer seems to detect NTFS formatted USBs...

1 messages · Page 1 of 1 (latest)

thorn mural
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I used to happily record many game clips on xbox one X and save them to my USB device. It always worked and I always made sure to format it to the required file system... But now for some reason I assume due to an update or other issue the console capture app can no longer detect the devices. Ive tried 3 so far... I'm at a huge loss of what exactly to do. The USB ports function properly and can read external drives just fine. Except for ones configured for NTFS as required.

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One thing to also mention is that media player app can still access their contents somehow. Its very bizarre.

thorn mural
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Yeah I made sure to format the device to the file system it wants. It used to work fine, but now the app just will not detect them.

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The console still seems to add the GameDVR folders to the USB when I check them on my PC. But somehow I cant record to them on the console as it no longer allows me to select them. Just not visible anymore.

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Ill take some screenshots of the issue.

latent storm
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are they USB 3.0 though

thorn mural
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Yes they are.

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When I plug them in the xbox will as normal pick them up with a confirmation message and this is with the correct file system format too. But I can only access them via the media player app now, they are no longer treated as external storage... The Recording app in particular. Its so strange.

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I sent a bug report ticket via the xbox. But that was never responded to, so I thought I try here.

latent storm
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they wont respond too a ticket

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I not sure why it isnt working for you. But it is supported and it does work.

thorn mural
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I really dont want to have to factory reset my console to fix whatever is going on lol but seems like thats the only option I have now...

latent storm
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factory reset isnt a big issue you can select the option too keep your games and apps installed

thorn mural
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Oh that does not sound too bad then.

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ill give it a shot