#help pls

1 messages · Page 1 of 1 (latest)

rose star
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I’m having a problem with my external storage for my Xbox series S, My external storage isn’t working, I have tried replugging it in multiple multiple times, I’ve tried restarting my Xbox, turning my Xbox off and keeping it off for a while. I’ve only had the external storage for around 2 weeks.

west fern
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what kind of external storage? the expansion card?

rose star
rose star
west fern
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are u using the seagate or western digital expansion cards or just a portale hdd?

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external storage is a very broad. it could mean the expansion card for optimized games or portable hdds for last gen games etc.

west fern
humble spire
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It sounds like you have an unstable connection. I would check the wire to make sure it’s rated for USB 3 bandwidth and it may help to go through a powered USB hub.

inland idol
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Also, make sure you're using one of the USB ports on the back of the console and not the one on the front of the console.

rose star
rose star
rose star
west fern
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I used the same portable hdd for over 7 years never heard it ever acted the same way as urs

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What kind of external storage hdd or sdd?

rose star
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It worked for a while till I restarted

rose star
west fern
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Hdd is mechanical hard drives comparable go yhe internal drives for the xb1 consoles

rose star
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What does that mean 😭😭

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Since I relied to you it’s been plugged in and it hasn’t been able to be used yet

west fern
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Ok. Did u format the hdd or use it on a pc or something

rose star
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Wdym format it

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Like put it for games?

west fern
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Did u only use ur hdd with ur series s?

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Also make sure the connection from hdd to series is tight and not loose

rose star
west fern
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Did u got the hdd from an official store like amazon or its 2nd hand

rose star
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Yeah Amazon