#Spinning white circle that crashes to sign in

1 messages · Page 1 of 1 (latest)

heady crescent
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Let’s do this one last time. Cause I’m sick of asking people. Basically I reset my Xbox keeping games and apps but when I go to put my details in to re sign in it comes up with the spinning white circle as if it’s loading then crashes. I’ve tried resetting Xbox again restarting it everything please tell me how to solve it don’t send links to customer support answers they are all the same I need solution I can’t play my Xbox. Ping me if you respond

dusk quest
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  1. Are you in Xbox Insiders? (If you have no idea what that is, chances are you're not)
  2. What model of Xbox? There are quite a few.
  3. Are you using a wired or wireless network connection?
  4. If wireless, have you tried wired?
  5. If you've tried both wired and wireless with the same results, did you reboot your modem and router?
  6. By "Crash" do you mean the console shuts down and starts up again or are you using the word crash to mean something else?
  7. If you are not in the Xbox Insider program, your next option is to try flashing the latest update via Offline System Update (OSU)
heady crescent
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Thank you

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I’ll send you my pov

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I can’t send images so ima just dm you

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And we can chat there

dusk quest
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No.

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Use imgur or something else to post an image if you need to

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Do not DM me

heady crescent
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Sorry didn’t see

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I dmd I’ll send here

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I deleted imgur

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Will take a while

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So that’s the loading thing I’m on about it basically the loading thing that’s supposed to take me to the sign in bit but brings me back to the menu

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What’s an insider

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@dusk quest

dusk quest
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Dude, have some patience.

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Given your images, not sure. You'd know you were in insider as you have to sign up for it. try the OSU I guess

heady crescent
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Ight

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I’m not the one that signs up for stuff

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It’s someone else

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I’ve had enough patience been waiting for 4 hours

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Don’t know how do to the update

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And I heard something bout a usb I ain’t got one

heady crescent
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Thank you

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Currently doing an online console update to try help

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Can’t do the offline one

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Ain’t got a pc or a usb

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Didn’t work

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Don’t know what to do and boutta lose it