Trying to pay for gamepass just says “something went wrong” for everyone in my household
#can’t buy gamepass
signal herald
crude larkBOT
Please state the following clearly if you are seeking support:
- What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried? Please list everything you have attempted.
- Have you researched your issue on the internet? If so, what results have you seen and tried?
- If no to 2 and/or 3, please start there.
If you do not provide answers to all of these questions, you are not likely to receive a response.
signal herald
Gave all the info i had lad if I found or knew more if include it
signal herald
Been 24 hours still isn’t working
hidden raven
Well, hopefully that gave you enough time to provide some useful information to us.
signal herald
Gave all the info i had lad if I found or knew more if include it
@hidden raven
hidden raven
You haven't.
Which device?
Have you tried a different device? Different payment method? Different connection?
signal herald
Every Xbox in my household couldn’t
Tried 3 different payment methods
It’s fine my brother was able to redeem a code and we’re gamesharing
hidden raven
Contact Support for more help with it then - https://support.xbox.com/contact-us/xboxdiscord
signal herald
Contact Support for more help with it then - https://support.xbox.com/contact-us...
Not wasting an hour just to get told by a robot to “restart console”