#How do I enable an open NAT connection?

1 messages · Page 1 of 1 (latest)

rich quest
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I keep having trouble enabling an open nat connection. on my ISP’s page I have UPnP enabled and open nat enabled, But Whenever I restart my xbox I always have a double nat connection? is this a well known bug?

atomic sphinx
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double nat connection means that your network is been double filtered this could be down too your ISP or it could be down to how you have your network set up

rich quest
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I’m trying to access my isp’s website page now but it’s just continuously loading

atomic sphinx
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you need too take that up with your ISP

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Before you do anything with your network settings you should find out what kind of device you have to connect. Because most of the time a double nat is because your using 2 routers or a gateway and a router. Or some kind of goofy set up/setting

rich quest
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I think I have a gateway router setup

atomic sphinx
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so you only have one deivce your not using anything else with it ie its a all in one

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the next step if you do have a all in one device would be too factery reset your router too defalt settings ie to wipe any goofy settings you have done

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You then need too find out if you have a public IP address or a private IP address and the page above explains how to do this and what that means

timid elbow
atomic sphinx
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factery resetting your router too defaults shouldnt cause to much issue

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but sure its a valid point

rich quest
atomic sphinx
rich quest
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I can’t find the public and private ip instructions on the page above

atomic sphinx
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Sign into your router setting and find where the IP is you may just have too look around because every ISP/router is different but it likely be under WAN

rich quest
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where is my router setting?

atomic sphinx
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have you logged into your router?

rich quest
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How

atomic sphinx
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okay i thought you were already loged into it the way you were talking at the satrt . If you do not know how to log into your router then contact your ISP

rich quest
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What do you mean logging into the router

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Do I change the router to bridge?

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@atomic sphinx

atomic sphinx
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you can try that but you need too connect with a cable

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your looking for your routers ip address.

rich quest
atomic sphinx
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the xbox

rich quest
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what cable do I need

atomic sphinx
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Ethernet i think you should connect your ISP. I not bee horrible or rude so please dont take this that way. But if you do not know what cable you need too connect something too a network you should not be playing with router settings at all

rich quest
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People in general chat said I do not need a cable to have a open nat for xbox

atomic sphinx
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you dont

rich quest
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Then why are you telling me I need one

atomic sphinx
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because you said about bridge mode

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Bridge mode will turn your router into a modem and will not have any wireless features.

rich quest
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Okay how could I enable open nat without a cable

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I found the page with my ip but it has 0.0.0.0

atomic sphinx
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that isnt your IP you need too contact your ISP at this point as I explained how to do this. But you cant find the setting. You clear do not understand what that page your logged into is or what the settings mean or do. So please contact your ISP for support

rich quest
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@timid elbow

timid elbow
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what

rich quest
timid elbow
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based on some of the previous answers and questions, I absolutely agree with paul that you need to be contacting your ISP or whoever manages your home network