I NEED HELP | XBOX | Page 1

fringe plover Jul 2, 2023, 5:50 PM

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I bought a game a long time ago and then after i bought game pass and the game happens to be a game pass game and then i get rid of game pass now its saying i need to renew my subcription please help me

elder pine Jul 2, 2023, 5:51 PM

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are you logged in with the account that made the purchase?

fringe plover Jul 2, 2023, 5:52 PM

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well my acount got hack but xbox got me a new acc with all the games from the old one

elder pine Jul 2, 2023, 5:52 PM

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Was it maybe a games with gold, and you need gold?

fringe plover Jul 2, 2023, 5:52 PM

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no it says i dont own it

elder pine Jul 2, 2023, 5:52 PM

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what game?

fringe plover Jul 2, 2023, 5:52 PM

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trailmakers

elder pine Jul 2, 2023, 5:53 PM

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if you did buy it, you need to contact support

fringe plover Jul 2, 2023, 5:54 PM

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ok so i just call?

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do i have to veryfi when i call?

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hello?

#I NEED HELP