#having a issue with gamepass and ea play, need help

1 messages · Page 1 of 1 (latest)

tender kraken
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Bought pc gamepass, tried to use ea play and didn't work. tried fixing for multiple hours and nothing has worked

timid crystalBOT
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Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

trim crow
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EA Play game saves don't save via game pass. They do via console, but not through the PC. I've tried.

tender kraken
trim crow
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Interesting. I do know that one EA play subscription is free with the game pass, but a separate one we have to pay for, like Ubisoft+. Maybe it's something you need to actually bring up directly with EA?

west zenith
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If it’s not showing you have an active gp subscription, then you won’t have ea play also. Contact official support to account/billing issues.

split furnace