My NAT is stuck on strict. If i look at the xbox diagnostic it says UPnP not successful. If i turn it on it tells me i have a double NAT issue. What do i do to fix this issue? I want my NAT to be on open or atleast moderate.
#Netweork issues.
hot igloo
upper stratus
are you using a gateway or a router and modem ?
deep rune
Usually means you've daisy chained routers somewhere
hot igloo
a router.
hot igloo
Usually means you've daisy chained routers somewhere
i do live in an apartment. perhaps anything to do with that?
deep rune
Could be
upper stratus
is it a all in one router or do you also use a modem ?
hot igloo
i stand corrected. its a modem
upper stratus
so your just using a modem and no router or gateway or any other device too connect
So your connecting wired
upper stratus
A gateway is a router and modem in one device. A modem is just a single device that will connect but is not wireless. A router will connect too a modem to make it wireless
hot igloo
it is a gateway then.
upper stratus
okay and your not connecting the gateway to any other netowrk device and daisy chaining them.
upper stratus
okay
UPNP should be turned on
I would reset your gateway to factory defaults if you still get the Double NAT run though the steps here https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error/
upper stratus
yeah as the page says dont do that if your using a gateway onlly move on to step 2
hot igloo
@upper stratus my network is public
upper stratus
your network or your ip address?
hot igloo
it seems that my IPv4 address or the gateway on the WAN status page do not match whats showing up on the IP adress website
@upper stratus
upper stratus
then you need too contact your ISP
hot igloo
stating what?
