Bumpers double clicking (Elite Series 2) | XBOX | Page 1

desert grotto Jun 22, 2023, 3:24 AM

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Often when I press my bumpers on my Elite series 2, it double clicks causing me to do something that I didnt want to in game. Would this be covered by warranty? Or is there another fix?

steep heart Jun 22, 2023, 3:29 AM

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if it is new enough then yes you should investigate a warranty repair/replacement

desert grotto Jun 22, 2023, 3:35 AM

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Ok cool. Warranty lasts until November. Do I just submit a claim on the website and see if they get back to me?

steep heart Jun 22, 2023, 3:36 AM

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https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

desert grotto Jun 22, 2023, 3:40 AM

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👍

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If they determine that it was caused by misuse, will they just ship it back? @steep heart

steep heart Jun 22, 2023, 3:48 AM

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that web page I linked has a lot of info on it, more info than I know

desert grotto Jun 22, 2023, 3:48 AM

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K cool

ivory garnet Jun 22, 2023, 4:24 PM

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I've done it before, bumpers are a very common issue, they should just send you a new controller without you even having to send the other one in

desert grotto Jun 23, 2023, 1:54 AM

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Thanks

hybrid hollow Jun 23, 2023, 8:25 AM

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Yes unfortunately it’s a problem that happens with elite controllers series 1 and 2. I’ve had multiple. I’d recommend warranty claim 100% . No fix at home really and will only get worse

#Bumpers double clicking (Elite Series 2)