my xbox asks for Additional authentication when I try to connect to my home wifi

[viscid bronze]

My xbox it's the only thing on the house that asks for an additional authentication
,that's weird because I was playing normally 1 day ago and I didn't touch any config🐊

I have tried disconnecting the modem

[split bison]

So your using your own personal internet connection correct

[viscid bronze]

Yes , I'm using the same as always

[split bison]

have you tried clearing your MAC address?

[viscid bronze]

Yes, but it didn't work I did it like 3 times

[split bison]

try this https://answers.microsoft.com/en-us/xbox/forum/all/running-into-the-additional-authentication-needed/28cadd69-6f5f-41fa-a5ba-05d5514e9af7

in fact i think this page explains it a bit better as it as screenshots https://windowsreport.com/additional-authentication-needed-xbox/

[viscid bronze]

OK I'll try , I'll say if it worked

Omg tysm

Finally I can play