Me and my friend were tying to game share and we kept messing it up which cost us all of home Xbox switches but after we gave up I wasn’t able to play any of my online games even though I have gold which has ended up with progress loss in games such as elden ring and for some reason Xbox support won’t even load on my phone. We thought that maybe it was because I logged into his second which is a child account so I think that my account was linked with his child account but idk my Xbox is screwed currently and I really need help.
#I can’t access any online games on my account out of the blue
spare fable
gaunt kayak
well after reading that nobody here can even help even if they wanted to.. you broke Xbox ToS for Gamesharing for one.
spare fable
That’s a rule?
gaunt kayak
yes, its for Family or if you have multiple consoles in the same house
spare fable
Oh god I’m so dumb does that mean my account could have been banned?
I haven’t received any message saying I’ve been banned or that I’ve broken any ToS
wary jay
it is unlikely that whatever you were doing today got your account pernamently banned.
but if you were wildly changing your home console ove rand over multiple times in a day, so much that you used an entire year's worth of changes, that you popped some temporary warning thing and need to just relax for awhile and wait?
spare fable
It’s been going on for a week
My and my buddy were trying to see if we could resolve the issue are selves because we thought it has something to do with my account being linked to his child account
wary jay
no one here can help with account issues either way/
you'll need to contact support
spare fable
Im also having problems with that support won’t even load on my phone
gaunt kayak
yep Tac is right, they have access to logs and things so they can see whats going on.