I need help with microsoft balance

[livid otter]

so recently i got $2 on my microsoft balance with microsoft rewards but i cant use it, people are saying it only works on xbox. can i have some help?

[real plume]

Are you signed in to the same Microsoft account on PC?

[livid otter]

yes

[real plume]

and your balance currency is correct for your account region?

[livid otter]

yes

[celest flame]

Who told u that u could only use it xbox? I use ms rewards money to buy games on win10

[gaunt orchid]

It sounds like you may have $2 worth of points in your rewards account. However you have to use the points to buy a xbox gift card the minimum is $5 so you do not have enough points yet. A xbox gift card will work on All xbox consoles and Windows 10/11 PC

https://rewards.bing.com/

[livid otter]

so i need 5

[celest flame]

Yeah unless u want save ur points

[livid otter]

is there a way to refund it

[celest flame]

Refund ms rewards points redemption?

[livid otter]

yes

[celest flame]

Idk