#controller light on but unresponsive
1 messages · Page 1 of 1 (latest)
Please state the following clearly if you are seeking support:
- What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried? Please list everything you have attempted.
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- If no to 2 and/or 3, please start there.
If you do not provide answers to all of these questions, you are not likely to receive a response.
I’m having the same issue
My headset wasn’t providing audio and when I tried to take the adapter out I took off the cover and the batteries fell out
When I put them back in and turned it on it just wouldn’t work
Press the Connection button on both the controller and Xbox and try to reconnect it.
I already tried that but I’ll try again
Ok let me know if it works.
I feel ashamed and disappointed in myself tbh
I unplugged my Xbox and plugged it back in and everything was fixed 😐
Ya that was gonna be my next fix was to hard restart your Xbox. Glad its working again.
Thanks