#Xbox help
1 messages · Page 1 of 1 (latest)
Please state the following clearly if you are seeking support:
- What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried? Please list everything you have attempted.
- Have you researched your issue on the internet? If so, what results have you seen and tried?
- If no to 2 and/or 3, please start there.
If you do not provide answers to all of these questions, you are not likely to receive a response.
Xbox 1 2013
I’m not sure of the os version
I’ve restarted my Xbox I’ve used 2 different power bricks n
Yes I researched this problem and no stamps have worked
Sounds like there is a failure with the console and it needs to be replaced if you tried 2 power bricks
The console has power and I have personally had my console looked at at GameStop they said it’s some type of thing called black screen of death
So sounds like you been told this already As I said failure
It’s not the console it’s a issue between the power bricks based of what I’ve been told yet idk where to find a good power brick worth the money that’s affordable
Atp I’m finna just order a series x frick it
You been told the issue and what you need to do. You tried 2 power bricks and it's turning off it unlikely to be the brick but sure go buy a new brick You need to replace the console since that model are not repaired anynore