why I can't redeem the game that i gifted to myself help | XBOX | Page 1

past zealot May 4, 2023, 5:02 PM

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Help

amber terraceBOT May 4, 2023, 5:03 PM

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Please state the following clearly if you are seeking support:

What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
What troubleshooting have you tried? Please list everything you have attempted.
Have you researched your issue on the internet? If so, what results have you seen and tried?
If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

past zealot May 4, 2023, 5:04 PM

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@zenith moon

zenith moon May 4, 2023, 5:04 PM

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Don't tag me

past zealot May 4, 2023, 5:05 PM

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Pls

zenith moon May 4, 2023, 5:05 PM

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Answer the questions above.

past zealot May 4, 2023, 5:05 PM

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My issue is

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I gone to another account and i gifted myself a dlc

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It came into my messages but i cannot claim it

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It says

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Code not found

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And if the code is expired call the dealer

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And it says E A S and other things aren't supported

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What do i do

zenith moon May 4, 2023, 5:06 PM

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Make sure you typed the code in correctly.

past zealot May 4, 2023, 5:06 PM

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I clicked

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Claim on it

zenith moon May 4, 2023, 5:08 PM

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Are your accounts in the same region?

past zealot May 4, 2023, 5:08 PM

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Yes

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Both in brazil

zenith moon May 4, 2023, 5:08 PM

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Then contact Support. https://support.xbox.com/contact-us/xboxdiscord

past zealot May 4, 2023, 5:09 PM

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Dude can i just get my money back

zenith moon May 4, 2023, 5:09 PM

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Contact Support

past zealot May 4, 2023, 5:09 PM

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Is there a refund

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I WANT TO REFUND DUDE

zenith moon May 4, 2023, 5:09 PM

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THEN CONTACT SUPPORT

past zealot May 4, 2023, 5:10 PM

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I lost my money....

zenith moon May 4, 2023, 5:10 PM

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If you contact Support, like you have been told several times now, they will look into it for you. We cannot do that here.

restive hazel May 4, 2023, 5:13 PM

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HELP ME PLEASE I SYCN DATA HELP ME ( I was told by a staff member this is how you get support)

zenith moon May 4, 2023, 5:13 PM

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@restive hazel Please create your own support thread. Do not use another persons.

restive hazel May 4, 2023, 5:13 PM

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i was told to work this

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dont ping me

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thats against server rules

zenith moon May 4, 2023, 5:14 PM

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Go to #1091756150644555946 and create your own thread.

restive hazel May 4, 2023, 5:14 PM

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If you continue to ping Xbox team members, you will be removed from this server for failing to follow

zenith moon May 4, 2023, 5:14 PM

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I'm a moderator of the server. I can ping people if I feel there is a need to do so. Now, stop arguing and create your own support thread, please.

restive hazel May 4, 2023, 5:14 PM

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ok i make another one

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if you say so

past zealot May 4, 2023, 5:24 PM

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Help

#why I can't redeem the game that i gifted to myself help