#It Says I'm Banned When I'm Not?

1 messages · Page 1 of 1 (latest)

ornate patrol
#

When I try to use Xbox app on pc and try to login it says I'm banned or suspended? but I'm on Xbox right now and I'm not banned or suspended, neither have I gotten any email?

#

I will send a photo of the error message in dms if someone can help

#

I even went onto microsoft support and found my suspension history/active suspensions and it says there are none?

remote coyote
#

It’s a glitch from a few weeks back. I thought it was patched already. But you don’t have to worry.

ornate patrol
#

oh thank god

#

is it gonna be patched soon? it was working well like literally couple hours ago

remote kayak
#

This was a problem in the mobile apps- you’re on PC? What app version does the settings page say you have installed?

ornate patrol
remote kayak
#

Click your profile picture -> Settings -> About

surreal sundial
#

Hey Pebble, you are not crazy. I am having the same issue. I reformatted my computer today and I also am told I am banned on PC. I am able to log in on my Xbox, phone, and Tablet no issue though. Only the PC is the issue.

remote kayak
#

Asking you the same question then: This was a problem in the mobile apps- you’re on PC? What app version does the settings page say you have installed?

surreal sundial
#

2304.1001.15.0
12.77.3001.0 (Gaming Services)
5.823.3261.0 (Xbox Game Bar)