#game crashing

1 messages · Page 1 of 1 (latest)

kind frigate
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hi idk why but can i know why my grounded crashing when i launch it from windows 10 xbox edition?

craggy shellBOT
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Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

kind frigate
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  1. Problem on pc, windows 10, 2. i have tried to reinstall my game and also dont work 3. i have searched on internet but there wasnt my issue but other issues that i wasnt had 4. i already typed my issues and reinstall dosent work and the searching too so idk what i should do
bronze snow
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there was a update for grounded yesterday so i assume you have reinstalled since then? since you may need the update.

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Do you get any error messages when it crashes ?
do other games work okay from the xbox app?
Hvae you checked gaming Services is updated and the app?
Does your PC meet the minimum requirements for the game?

kind frigate
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1.) yes 2.) no 3.) yes 4.) no i did not check 5.) yes cuz it says that is good for this game but in polish

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cuz i live in poland

bronze snow
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okay so maybe its a good idea to let us know that?