#having issues all day

1 messages · Page 1 of 1 (latest)

scarlet moon
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So my Minecraft disc just doesn't work and someone said to go to the Minecraft official website for a code to redeem so I can play Minecraft but I can't find the code

Error (0x803f800e)

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I don't know if it is because it's maybe scratched but idk

tribal viper
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If the disc is not working, what message are you getting when you try to launch the game?

scarlet moon
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"If your subscription is current try quitting and relaunching the game. If you tried to launch this from a disc, check the disc-it might be dirty or damaged."

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So I guess it might be damaged

tribal viper
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Well, then it seems like there you have it. The disc is damaged. Try wiping it with a soft cloth carefully and try again.

scarlet moon
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Already did

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I heard toothpaste can work but I'm scared to try it

tribal viper
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What people told you about getting a code is to buy a new digital copy of the game. You don't automatically get a code with the disc.

scarlet moon
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Oh

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That was Mike T. From the concact us Xbox page