hi guys, my friend bought gamepass but he can't download any games, it says he doesn't have game services or it isn't updates, even tho he reinstalled it, what can he do?
#game servies problem
silent schooner
thorn wadiBOT
Please state the following clearly if you are seeking support:
- What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried? Please list everything you have attempted.
- Have you researched your issue on the internet? If so, what results have you seen and tried?
- If no to 2 and/or 3, please start there.
If you do not provide answers to all of these questions, you are not likely to receive a response.
silent schooner
he tried reseting his pc, reapir the game service through settings and reinstall it
he updates windows
made sure its up to date
updates windows
made sure xbox and gaming services are up to date
made sure he is singed in the xbox app and the store with the same account
and removes and reinstalled game servies
bold geode
Note: I strongly suggest that your friend come on discord to be the one interacting with whoever is helping. It can be incredibly difficult to have a 'middle man' in a troubleshooting conversation
silent schooner
Note: I strongly suggest that your friend come on discord to be the one interact...
he doesn't really understand and know English
silent schooner
sick help here
thorny valve
If you bothered to read the info you were given when you first asked for help, you would have seen that this is community support, not official support. There is no guarantee of help.
silent schooner
Can someone help please
silk flume
Contact official support
silent schooner
Contact official support
Where
thorny valve
silent schooner
Thanks ill try it
thorny valve
Tell your friend to do it.
silent schooner
Tell your friend to do it.
Can i email them in any language
Or it has to be english
Bc the site for me is in hebrew
thorny valve
Your friend can see what support is available when they visit the site.