#cant log in

1 messages · Page 1 of 1 (latest)

green delta
#

i cant log in into my xbox account, when i click sign in its just blank white. my microsoft and mojang account are connected to it. please help. on windows 10. i have tried searching it on the internet nothing has worked so far. when i said its blank white i mean theres nothing, i cant put in my user nowhere. i tried uninstalling it but then when i went to download it again (in microsoft store) i need to log in to xbox which i cant.\

full plazaBOT
#

Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.