#Account mistake

1 messages · Page 1 of 1 (latest)

narrow plover
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So I changed the email but what I did was I removed the main email but before that I put a new outlook email made it primary then removed the other one, but now when I tried to add it back it says it’s for a reserved domain??

hard spoke
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You can't change the email to another Microsoft email

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You can only change it to an external email. Gmail etc

narrow plover
hard spoke
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Correct because that account is tied already

narrow plover
hard spoke
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It is still an MSA though.

narrow plover
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well is there anyway I can login in too it

narrow plover
# hard spoke It is still an MSA though.

Alright so now What I am trying to do is sign out of the new email I made primary then go to sign up, After I put the email in it tells me the account isn’t even created, and if I try to add the Alias it tells me it’s reserved.

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Confusing as hell.

hard spoke
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Because what you are trying to do is not possible. You need to contact support at this point