bug | XBOX | Page 1 | Doublepost

hollow coyote Apr 23, 2023, 7:24 PM

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hello, I wanted to have gta suddenly I took a code on eneba except that I can't install it I put the code and everything except that I have nothing

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did you buy ntsc/usa code

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since i come from france i bought the key to europe

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it says that I bought it but it does not want to deactivate

sand grove Apr 23, 2023, 7:29 PM

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What do you mean that it doesn't want to activate? Do you get an error when you try to redeem the code? Or were you able to redeem it, but can't download the game?

hollow coyote Apr 23, 2023, 7:30 PM

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the code is activated but i can't download it

sand grove Apr 23, 2023, 7:30 PM

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What happens when you try?

hollow coyote Apr 23, 2023, 7:31 PM

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I send it to you in message

sand grove Apr 23, 2023, 7:31 PM

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No

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My DMs are not for support. This thread is where you get support.

hollow coyote Apr 23, 2023, 7:32 PM

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but i can't send picture

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basically I activated the code but ruen does not download

sand grove Apr 23, 2023, 7:33 PM

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Then use words to explain

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What happens exactly?

hollow coyote Apr 23, 2023, 7:34 PM

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I bought a code to have gta I entered the code on my xbox I activated it but nothing is downloaded

sand grove Apr 23, 2023, 7:35 PM

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Yes, you said that already.

What is happening when you try to download it?

hollow coyote Apr 23, 2023, 7:36 PM

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I can't download it normally it's automatic I just can't do anything

sand grove Apr 23, 2023, 7:36 PM

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Go to your game library and download it

hollow coyote Apr 23, 2023, 7:39 PM

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there is nothing

sand grove Apr 23, 2023, 7:40 PM

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Then go to the store page for the game and download from there.

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But if you redeemed a code then it should be in your game library. As long as you redeemed the correct code for your console type.

hollow coyote Apr 23, 2023, 7:40 PM

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I'll try

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it tells me to pay it

sand grove Apr 23, 2023, 7:42 PM

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Are you sure you redeemed the code? And on the correct account?

hollow coyote Apr 23, 2023, 7:43 PM

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yes I'm sure and on my xbox I only have 1 account

sand grove Apr 23, 2023, 7:43 PM

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If you go to https://account.microsoft.com/billing/orders, do you see it listed there?

hollow coyote Apr 23, 2023, 7:44 PM

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I can't have a role to put the photos so that you understand better

sand grove Apr 23, 2023, 7:44 PM

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I don't need a photo

hollow coyote Apr 23, 2023, 7:45 PM

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Yes I see it

sand grove Apr 23, 2023, 7:46 PM

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Okay, so click it. That will take you to the store page and you can set it downloading to your console from there.

hollow coyote Apr 23, 2023, 7:47 PM

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it tells me that I have to pay it

sand grove Apr 23, 2023, 7:47 PM

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Make sure that you're logged in on that page.

hollow coyote Apr 23, 2023, 7:48 PM

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Yes im sure

sand grove Apr 23, 2023, 7:49 PM

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You see your profile icon in the upper-right corner of that screen?

hollow coyote Apr 23, 2023, 7:55 PM

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it still doesn't work

sand grove Apr 23, 2023, 7:55 PM

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Then I suggest contacting Support - https://support.xbox.com/contact-us/xboxdiscord

hollow coyote Apr 23, 2023, 7:56 PM

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Ok thanks

high edge Apr 23, 2023, 8:45 PM

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Did you buy the game or just the story mode DLC?

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Because you need to own GTA Online to play

hollow coyote Apr 23, 2023, 8:57 PM

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Just the story

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and how do i get gta online?

sand grove Apr 23, 2023, 8:58 PM

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Buy it from the store.

hollow coyote Apr 23, 2023, 8:58 PM

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but what's the point of selling gta offline if you can't play it?

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ducoup I just put 20 € in the void!?

sand grove Apr 23, 2023, 8:58 PM

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For people who bought the online mode separately, then decide they want the campaign.

hollow coyote Apr 23, 2023, 8:59 PM

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it's really weird

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and suddenly I have to spend 30€ to have it online?

sand grove Apr 23, 2023, 9:00 PM

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If that's how much the online mode costs, yes.

hollow coyote Apr 23, 2023, 9:00 PM

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😦

#bug