#change gamerpic??

1 messages · Page 1 of 1 (latest)

coarse bobcat
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i can’t change gamerpic and i literally have an adult account

why?

tiny parcel
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When you submit a new one it has to be reviewed. That takes some time. If you try to change it before the other one is approved it will take more time.

coarse bobcat
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i don’t understand

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the error is just “you need to have an adult account to change your gamerpic”

tiny parcel
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oh, new information, gotcha

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i'd assume that the account you are using had a birthday set that indicates it is still underage

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if you can provide proof that your birthday was entered incorrectly, then you can contact support for assistance getting the data fixed.

coarse bobcat
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how can i see birthdate on xbox?

tiny parcel
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you can log in to your account on xbox.com and look at your 'microsoft account' settings and its in there somewhere

coarse bobcat
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what’s the age requirement for adult accounts?

tiny parcel
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18 in most countries. could theoretically be different in some parts of the world

coarse bobcat
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i’m in uk

shut anchor
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you cant change the date of birth on a xbox account

uncut tinsel
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If you have proof you’re above the required age, you need to contact support and present it. Tacticat provided the correct information.