game not launching | XBOX | Page 1

lofty apex Apr 22, 2023, 4:22 AM

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I just got my pc and bought game pass and downloaded a few games and nothing was wrong and then i downloaded ark and it goes to a blue screen when i open it and then crashes, ive already deleted it and redownload it, it still does not work,

simple ore Apr 22, 2023, 4:28 AM

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What's the message that comes up in the bsod?

What version of windows?
Are all your drivers up to date?
Is windows up to date?

lofty apex Apr 22, 2023, 4:32 AM

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bsod?

lofty apex Apr 22, 2023, 4:32 AM

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simple ore What's the message that comes up in the bsod? What version of windows? Are all ...

idk how do i check if its all up to date

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and arks the only game its happened on

simple ore Apr 22, 2023, 4:33 AM

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https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2

Windows Update: FAQ - Microsoft Support

Learn how to get the latest Windows updates. Find answers to FAQ about updating Windows to keep your PC up to date.

sour jasper Apr 22, 2023, 4:35 AM

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u should go to whatever gpu u have and check if u got the most current driver installed

carmine islandBOT Apr 22, 2023, 4:39 AM

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Please state the following clearly if you are seeking support:

What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
What troubleshooting have you tried? Please list everything you have attempted.
Have you researched your issue on the internet? If so, what results have you seen and tried?
If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

lofty apex Apr 22, 2023, 4:39 AM

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sour jasper u should go to whatever gpu u have and check if u got the most current driver in...

i just updated my windows, how do i update my driver

simple ore Apr 22, 2023, 4:40 AM

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What video card do you have?

lofty apex Apr 22, 2023, 4:41 AM

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geforce rtx 3060

simple ore Apr 22, 2023, 4:42 AM

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https://www.tomshardware.com/how-to/update-nvidia-drivers

Tom's Hardware

How to Update Nvidia Drivers

Keep your Nvidia GPU as up to date as possible.

sour jasper Apr 22, 2023, 4:49 AM

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basicially go to nividia website search for 3060 drivers

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ark should not be issue on a 3060 and im assuming 8 gigs of ram.

lofty apex Apr 22, 2023, 4:50 AM

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16 gigs of ram

sour jasper Apr 22, 2023, 4:51 AM

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cpu shouldnt be an issue either cause min spec is so old

lofty apex Apr 22, 2023, 4:51 AM

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i got it updating rn

sour jasper Apr 22, 2023, 4:52 AM

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u probably need to restart pc after the driver installed. the new updated drivers is for support 4 probably dead island 2

lofty apex Apr 22, 2023, 4:57 AM

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i just restarted my oc after updating it and my arks still just going to a blue screen

simple ore Apr 22, 2023, 4:57 AM

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What
Does
The
Blue
Screen
Say?

lofty apex Apr 22, 2023, 4:58 AM

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nothing

simple ore Apr 22, 2023, 4:58 AM

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This is very important. Without that information, there is no way to troubleshoot.

lofty apex Apr 22, 2023, 4:58 AM

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it is just blue

simple ore Apr 22, 2023, 4:58 AM

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lofty apex nothing

If your pc is crashing, it will have info

lofty apex Apr 22, 2023, 4:58 AM

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its not my pc the app just closes itself

simple ore Apr 22, 2023, 4:59 AM

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https://www.howtogeek.com/222730/how-to-find-out-why-your-windows-pc-crashed-or-froze/

How-To Geek

Computers crash and freeze. Your Windows PC may have automatically rebooted itself, too. If so, it probably experienced a blue screen of death when you weren’t looking. The first step in troubleshooting is finding more specific error details.

lofty apex Apr 22, 2023, 5:00 AM

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not that screen, it just goes blue and the app closes

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when i open its a dark blue scree and then it closes

simple ore Apr 22, 2023, 5:01 AM

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https://www.softwareverify.com/blog/identifying-crashes-with-the-windows-event-log/

Software Verify

Identifying crashes with the Windows Event Log | Software Verify

How to use Event Viewer to find events that indicate a crash may have occurred and get useful filename and symbols from that information.

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See what event viewer says. Find the log entry that shows the application crash

lofty apex Apr 22, 2023, 5:09 AM

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what am i looking for though

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i found the crash

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thing but with that what am i looking for

simple ore Apr 22, 2023, 5:17 AM

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Again, without the crash details we cannot help

lofty apex Apr 22, 2023, 5:22 AM

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simple ore Again, without the crash details we cannot help

once again what specifically do you need, i have the error pulled up

simple ore Apr 22, 2023, 5:22 AM

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The error

lofty apex Apr 22, 2023, 5:23 AM

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iyes i have it pulled up

lofty apex Apr 22, 2023, 5:23 AM

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simple ore The error

but what do you need ? do you just want me to copy the whole thing

simple ore Apr 22, 2023, 5:24 AM

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Yea

covert vale Apr 22, 2023, 5:24 AM

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What you had posted before but deleted was correct

lofty apex Apr 22, 2023, 5:24 AM

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Faulting application name: ShooterGame.exe, version: 0.0.0.0, time stamp: 0x640152ba
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x6FFC
Faulting application start time: 0x0x1D974D85CC4E94C
Faulting application path: C:\Program Files\WindowsApps\StudioWildcard.4558480580BB9_

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1.199.959.2_x64__1w2mm55455e38\ShooterGame\Binaries\UWP64\ShooterGame.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: d179532d-b10d-4f13-8c80-50c65669a58a
Faulting package full name: StudioWildcard.4558480580BB9_1.199.959.2_x64__1w2mm55455e38
Faulting package-relative application ID: AppARKSurvivalEvolved

covert vale Apr 22, 2023, 5:26 AM

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What graphics card do you have, and how much RAM does your new PC have?

lofty apex Apr 22, 2023, 5:27 AM

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16 gigs and a 3060

simple ore Apr 22, 2023, 5:28 AM

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Visit your motherboard website and download the latest drivers for the audio card. Seems some issues are pointing to that

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https://www.partitionwizard.com/disk-recovery/ucrtbase-dll.html

MiniTool

What Is Ucrtbase.dll & How to Fix the Related Errors? [Answered]

What is ucrtbase dll? How to fix the application error due to ucrtbase.dll? If you are still trying to figure these questions out, this post is what you need.

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Try Reinstall Microsoft Visual C ++ Redistributable package

covert vale Apr 22, 2023, 5:31 AM

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ucrtbase.dll comes with Windows

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at least it should

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The version above is a Windows 11 specific version

lofty apex Apr 22, 2023, 5:48 AM

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i did what the site said and it still doesnt work

lofty apex Apr 22, 2023, 5:49 AM

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simple ore Visit your motherboard website and download the latest drivers for the audio car...

ima do this now

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still doesnt work

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im going to sleep so i just deleted it and started re downloading it

lofty apex Apr 23, 2023, 2:47 AM

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covert vale ucrtbase.dll comes with Windows

i fixed that and the motherboard thing, and it's still not working

#game not launching